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                                     THE
                                          AFFILIATE MARKETING PRIMER 
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                                      4
                                            - HOW TO SELECT THE BEST
                                            AFFILIATE/ASSOCIATE PROGRAMS (Part 2
                                            of 2):
                                      You've
                                            read PART
                                              ONE, of course?... 
                                       
                                        
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                                             ---Do
the
                                                company's products/services
                                                  fill a need for customers, in
                                                  an immediate, obvious
                                                  way? 
                                                  Particularly, do
                                                they solve a nagging or even
                                                  critical problem? (easily
                                                and cheaply?).  Solving a
                                                problem is worth more than
                                                preventing one...  Most
                                                people aren't foresightful
                                                enough to take preventive
                                                measures, but we all know how
                                                desperate and grateful people
                                                can be for simple solutions to
                                                problems they have now!
                                             
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                                    ---Also
along
                                        those lines, is the company's own
                                          website of a high quality? 
                                        In other words, is it attractive to look
                                        at, easy to use, fast-loading, etc., and
                                        able to turn the valuable visitors you
                                        send it into buyers?  (You really
                                        should check this out for any program
                                        you decide to promote.)  And does
                                          it encourage repeat visitors?
                                           
                                     The product
                                        range might do this of itself, but there
                                        might also be other content that
                                        attracts...  Such as promises of
                                        new offerings/upgrades, contests, games,
                                        interesting articles, rotating displays,
                                        classified ads, news, a discussion
                                        board/message center, or other "free
                                        stuff".  The best associate program
                                        managers make themselves responsible for
                                        making the customer want to buy.
                                     
                                    ---Is
                                        the company's website loaded with
                                          banner ads that might spirit people
                                          away from your  own
                                          site?  This can be a
                                        differentiating factor for affiliates
                                        trying to capture and keep traffic,
                                        especially where the other site's
                                        banners represent competing
                                        advertising.  (Besides the fact
                                        that lots of junky-looking banners
                                        detract from the quality of a
                                        site.)  I'd like to know that when
                                        I "send" my site visitor off to look at
                                        something of interest, s/he'll be likely
                                        to come back to my site for more instead
                                        of getting lost in the surf! 
                                    (By the way,
                                        this little bit of HTML coding placed at
                                        the end of your HTML URLs will ensure
                                        that people are returned to your site
                                        when they close that new URL
                                        window:  target="level1".
                                         This is what it would look like:
                                         <a
                                        href="http://searchit.sitesell.com/granite.html"
                                        target="level1"> ...and you can try
                                        it by clicking
                                          here.) 
                                          
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                                  | ---Does
                                      the affiliate company use multiple
                                        means of referral tracking?  As
                                      we've seen, cookies expire or can be
                                      deleted by the tracked visitor.  You
                                      also want an affiliate company to be able
                                      to trace phone, fax, mail, and email
                                      orders as well as web orders generated by
                                      your efforts.  Companies that are
                                      conscientious about recompensing their
                                      affiliates strive to provide backup
                                      methods of tracking referrals, such as CGI
                                      scripts and more sophisticated database
                                      matching algorithms.  (Note that some
                                      companies offer alternate payment methods
                                      that don't
                                      lead to your getting an affiliate
                                      commission - tsk tsk!)
                                     ---In
                                        a similar vein, how long
                                          does the company offer commissions on
                                          purchases made by people you refer
                                        to its website?  Some companies set
                                        a time limit of, say, 30 days, or 3
                                        months, in which it will pay you the
                                        referral/sale commission... 
                                        Meaning that if someone clicks on your
                                        banner/link and goes to the affiliate
                                        company's site but doesn't purchase,
                                        s/he has to return to the site and make
                                        a purchase within a set period in order
                                        for you to get your commission. 
                                        (If it's a day after, too bad!) 
                                        Naturally, then, the longer the company
                                        will track your referred visitors, the
                                        better.  
                                    Really
                                        outstanding programs, like that
                                        for SiteSell's Site
Build
                                            It!, offer lifetime commissions... 
Because
                                        you did the work to give them the new
                                        customers that they have the opportunity
                                        to sell to over and over.  
                                    Beware of companies
                                        that offer only a few days grace
                                        period.  Many sales are
                                        made immediately rather than through the
                                        customer's later return...  But
                                        most advertisers are aware that it
                                        usually takes several viewings
                                        of an ad before someone decides to
                                        buy.   (Which leads into the next
                                        factor...) 
                                    ---Is
                                        the company clearly committed to
                                          helping its affiliates?  Some
companies
                                        offer excellent aids to affiliates, such
                                        as good FAQs, message boards where
                                        affiliates can help each other,
                                        high-quality articles about the company
                                        offerings to post or link to,
                                        newsletters specifically for affiliates,
                                        testimonials affiliates can use,
                                        examples of high-earning affiliate
                                        sites, etc.  One good article, for
                                        instance, can create a huge demand for
                                        the offering.  And because of the
                                        slowness of many people to respond to
                                        ads for things that are new to them,
                                        autoresponder email courses that
                                        continue to sell on your behalf are
                                        especially useful.  
                                     Consider all
                                        the ways in which you can enhance your
                                        chances of success.  The most
                                        proactive affiliate companies will
                                        provide you with the means before you
                                        even figure out that you're missing out
                                        on them! ...The best associate programs
                                        make it easy for you to help them sell. 
                                          
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                                  | ---And
                                      does the company, if multiple-tiered,
                                        give you information on who your
                                        sub-affiliates are?  This can
                                      give you a valuable edge in providing you
                                      a great avenue for increasing your income
                                      by helping your sub-affiliate team
                                      increase theirs.  The most
                                      forward-thinking companies actually give
                                      you a mechanism for emailing your team
                                      members, like Ken Evoy's "SiteSell"
                                      associate program's "Mail Out"
                                      feature.  (Even if the identities of
                                      your sub-affiliates might be anonymous to
                                      you, a way to reach them is a good
                                      thing.)
                                     ---Along
these
                                        lines, too, is the issue of whether or
                                        not the company makes it easy for
                                          you to track your affiliate earnings
                                          and your click-to-referral ratios. 
                                        Earnings will come to you, whether you
                                        track them or not - some people may want
                                        to just let them flow.  However,
                                        both earnings and click-to-referral
                                        (CTR) ratios are of interest in helping
                                        you to determine whether a program
                                        you're involved in is working
                                        well.  They're benchmarks against
                                        which you can analyze the effects of any
                                        changes you make.  And they might
                                        help you in deciding whether to drop a
                                        program and try another one
                                        instead.  Many successful affiliate
                                        marketers feel that time spent in such
                                        labors is of  great value and
                                        therefore are enthusiastic about a
                                        company's efforts in this direction.
                                     
                                    There are
                                        various options for tracking
                                        click-through yourself,
                                        which you can find by doing a web
                                        search.  Really, it's far better
                                        not to leave it to individual affiliate
                                        programs!  
                                    Further
                                        tracking of importance is the
                                          efficacy of your marketing, via coded
                                          links, and first-time
                                          referrals.  A program such as
                                        The Ultimate Link Tracker (free with
                                        SiteSell's "5 Pillar Affiliate Program")
                                        is of inestimable use in informing you
                                        of just how well all of your
                                        promotional efforts are doing. 
                                        (See "Affiliate
                                          Tracking—Track Your Results/Experiment
                                          for Better Results" in the
                                        primer section "HOW
                                            TO GET THE MOST OUT OF YOUR
                                            AFFILIATE PROGRAMS, Part 1"
                                          for more
                                          information.)  First-time
                                          referrals are especially of interest
                                          in programs such as SiteSell's which
                                          pay lifetime commissions. 
                                          
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                                  | ---This
                                      is without doubt the most uncommon feature
                                      of an associate program:  self-limitation. 
                                      I've run into only a couple of companies
                                      that have limited the number of
                                      affiliates they signed up (involved with
                                      webmarketing products)...  The point
                                      would be that there is never any chance of
                                      saturating the market and eroding the
                                      benefits of the people who have signed up
                                      and made (perhaps great) efforts to help
                                      the company succeed.  (Of course,
                                      other businesses may say
                                      they plan to limit affiliate signups, so
                                      as to get you to sign up now.)
                                     ---Is
                                        the market for the product/service easy
                                          to target?  If you can
                                        effectively play to a limited market,
                                        great.  If you can take advantage
                                        of a vast market that's already clued in
                                        to the product in question, and wanting
                                        it, so much the better!  If you
                                        already have a line to such a market,
                                        your further efforts need only be
                                        minimal...  
                                    If, for
                                        instance, your website is already
                                        attracting, or your newsletter or Tweets
                                        are already going out to, a whole bunch
                                        of middle-aged men...  Then if you
                                        offer an affiliate link to the
                                        much-touted hair-restoring drug Rogaine,
                                        you can be assured of an interested
                                        audience in the bald men. ...If you can
                                        drive on paved roads, you'll go
                                        farther faster!  
                                    The thing to
                                        be on the watch for is market
                                        saturation...  If scads of other
                                        companies (or affiliate sites) are
                                        touting the same thing, and the product
                                        is available at discount stores, does it
                                        really add much to your site? - probably
                                        not.  
                                    ---Do you
                                          have to be a resident of a certain
                                          country to join the program, or to
                                        benefit fully from it?  Read the
                                        fine print!  (Also, see the section
                                        below under "Crossing
                                          National Borders" for more
                                        about international issues.)  
                                           
                                          
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                                  | ASSOCIATE
                                        PROGRAM SELECTION CHECKLIST:
                                     Here's the
                                        above in the form of a checklist you can
                                        use... 
                                           
                                    ASSOCIATE
                                          PROGRAM SELECTION CHECKLIST:
                                     
                                      ____
                                        Will it suit your purposes? 
                                        ____ Can you feel good about
                                          and honestly recommend the product or
                                          service? 
                                        ____ Does the program reflect
                                          your own interests? 
                                        ____ Are you required to pay
                                          to join the program? 
                                        ____ What options for linking
                                          does the affiliate company offer you? 
                                        ____ Are the banners of high
                                          quality? 
                                        ____ Are the company's
                                          offerings (and banners) relevant to
                                          your purposes? 
                                        ____ Does the company pay per
                                          impression, click-through, lead, or
                                          sale? 
                                        ____ How much does the
                                          company pay? 
                                        ____ On how many levels does
                                          the company pay? 
                                        ____ Does the company pay
                                          residual fees? 
                                        ____ Does the company offer a
                                          multiplicity of, and/or repeatable,
                                          products? 
                                        ____ Are the company's
                                          products/services priced to sell? 
                                        ____ Is the company's own
                                          website of a high quality and does
                                          it encourage repeat visitors?  
                                        ____ Is the company's website
                                          loaded with banner ads that might
                                          spirit people away from your own site?
                                         
                                        ____ Does the company use
                                          multiple means of referral tracking? 
                                        ____ How long does
                                          the company offer commissions on
                                          purchases made by people you refer to
                                          its website?  
                                        ____ Is the company committed
                                          to helping its affiliates? 
                                        ____ Does the company, if
                                          multiple-tiered, give you information
                                          on who your sub-affiliates are?  
                                        ____ Is it easy for you to
                                          track your affiliate earnings, your
                                          click-to-referral ratios, the efficacy
                                          of your marketing, and first-time
                                          referrals?  
                                        ____ Is the program
                                          self-limiting? 
                                        ____ Is the market easy to
                                          target? 
                                        ____ Do the company's
                                          products/services fill a need, solve a
                                          problem for customers? 
                                        ____ Do you have to be a
                                          resident of a certain country? 
                                             
                                        
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                                  | THE
                                        BIG ISSUES:
                                     To synthesize
                                        and synopsize what can be learned from
                                        the above:  The big, cool things to
                                        look for in a program are... high
                                        payments, in whatever form (not just
                                        high percentages - percentages of
                                        what??), more than one tier, and
                                        residual payments or the likelihood of
                                        recurring purchases.  In a company,
                                        it's the quality and sellability/
                                        popularity of the product or service, an
                                        effective website, and a commitment to
                                        its affiliates.  
                                    But the best
                                        associate programs are the ones that are
                                        best for you. 
                                           
                                    WHAT
                                          ABOUT "LITTLE" PROGRAMS?:  
                                    You don't
                                        want to expend a lot of energy on a
                                        company that falls quite short - you are
                                        in this for the money, presumably. 
                                        If you're only going to go with one
                                        associate program, choose one that will
                                        pay you well for your efforts.  
                                    BUT - if
                                        multiple possibilities will fit in with
                                        your site/plans, there's no reason on
                                        earth why you should hold each one to
                                        the highest standards... they all
                                        do pay. 
                                        "Little ones" could simply be icing on
                                        the cake.  You'll just choose the
                                        best little ones for your
                                        purposes...  Each should clearly
                                        provide added value for your site
                                        visitors. 
                                          
                                          
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                                  | JOINING
                                        MULTIPLE PROGRAMS:
                                     If you go
                                        with multiple associate programs, just
                                        avoid competing programs -
                                        unless there are compelling reasons not
                                        to (e.g., if you're providing reviews of
                                        several in a specific category).  A
                                        directory that lists many in a category
                                        is an entirely different matter from
                                        another type of website offering more of
                                        the same thing - the latter doesn't make
                                        sense... Unless it does
                                        make sense!  
                                    By that I
                                        mean, you might indeed offer two of the
                                        same type of program if they
                                          complement each other - or if one
                                        is priced for the more affluent buyer.
                                        ...If it would really help people to
                                        have a choice of both, that
                                        would make sense.  
                                    For instance,
                                        you might proffer associate programs
                                        from two different map company
                                        websites.  (The same principle
                                        would apply to plain old site selection
                                        for a directory type website, whether
                                        there were associate programs involved
                                        or not.) ...One specializes in outdoor
                                        maps, the other in what you might call
                                        mainstream maps; they clearly complement
                                        each other, even though they do also
                                        overlap somewhat.  But I wouldn't
                                        offer webhosting from companies
                                        with similar pricing and features - what
                                        would be the point?...It would only
                                        frustrate and confuse, which would much
                                        diminish the impact of any marketing
                                        you're trying to do.  
                                    One caution
                                        about multiple programs (from the
                                        trenches!)...  They really add up
                                        time- and energy-wise.  
                                    But at least
                                        a few are a good idea - to hedge
                                        your bets against the possibility that
                                        one may fold! 
                                           
                                    AFFILIATE
                                          AGREEMENTS:  
                                    Once you have
                                        narrowed the field down to some
                                        good-looking options, be sure to read
                                        each company's Affiliate Agreement/Terms
                                        and Conditions carefully...  
                                    Be on the
                                        lookout for exclusivity clauses (i.e.,
                                        you may not have a competing
                                        program on your site, like two
                                        booksellers).  
                                    Here you will
                                        also find out whether the company
                                        insists that you use only their
                                        banners and/or text links to advertise
                                        their offerings (and in some cases
                                        insist that you display a cumbersome
                                        "this person is affiliated with our
                                        illustrious company" notice!).  
                                    Take note,
                                        too, that some companies will only
                                        accept your application provisionally
                                        and will need to see your website (i.e.,
                                        it must be "live" when you apply) before
                                        accepting you as an affiliate.
                                         Others might hold you to a minimum
                                        number of site visits a month before
                                        they'll let you sign up. 
                                          
                                    CROSSING
NATIONAL
                                          BORDERS:  
                                    This short article
                                        by Allan Gardyne (who lives in Australia
                                        and New Zealand) illustrates a problem
                                        affiliates outside the United States
                                        face...  
                                    Many, many
                                        programs are devised in the U.S. - and a
                                        lot of them are set up by people who
                                        haven't thought outside the
                                        U.S., even if there isn't a restriction
                                        on people outside the U.S. joining
                                        up.  Allan gives some good tips on
                                        how to deal with "country-centric"
                                        sign-up forms (and even suggests waking
                                        affiliate managers up to the
                                        international interest in their
                                        program). 
                                           
                                    RIDING
                                          THE WAVES:  
                                    One last
                                        point on selection: You might very
                                        shrewdly go with a program in order to
                                        take advantage of a hot new product or
                                        service... that eventually gets to be
                                        "old hat".  The diminishment of
                                        gains from it (as it hits the discount
                                        stores and shopping channels, perhaps)
                                        doesn't imply that you didn't choose
                                        well... only that you rode the wave to
                                        shore.  
                                    Drop it (if
                                        it's single-tier and you have no
                                        investment in a sub-affiliate downline -
                                        you never know, some of your
                                        sub-affiliates could very well be
                                        reaching just the right targeted market
                                        to continue with the selling
                                        nevertheless), or ignore it afterwards
                                        if you want to.  As I keep saying,
                                        it's all up to you - do what best suits
                                        your purposes.  
                                    And with that
                                        under your belt and beginning to be
                                        digested, in the next section I tell you
                                        about a cadre of my favorite affiliate
                                        marketing tools...  
                                       
                                       
                                      
                                        
                                               
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